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Personal Security Center

Northwest Bank values your privacy and security and that is why we have created a cyber security technology center to help protect your personal and financial information.

If you suspect any fraudulent activity with your account to contact Northwest Bank immediately at 1-800-678-4105, Monday-Friday, 8:00 am - 5:00 pm CST. If you have questions or need to report suspicious activity on your debit card SHAZAM can be reached at 1-866-508-2693.

  • If you are affected by a security breach, we strongly suggest you monitor your accounts and transactions through your Internet or Mobile Banking. If you notice any transactions that you do not recognize, please contact us immediately.
  • We also encourage you to create an Identity Theft Report and review your Credit Report. For more information on steps you can take for Identity Theft, click here.
  • Find more consumer information at the Federal Trade Commission website.

While we provide the protection and confidentiality of your online information on our systems, we need your help to ensure your information is protected on your systems. We want to make sure you have the tools and resources to protect you from any fraud. Please take a few moments to review our services below.

card   Card Safety

 online  Online Banking Safety


identity   Identity Theft

   mobileMobile Safety

    scamsBeware of Scams

secure    Secure Email


secure   Safety and Soundness


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