E-Banking Support:Stay on top of your finances with NB Account Alerts. Enjoy peace of mind wherever you go.

Call 1-888-969-1265, Monday through Friday 7AM-7PM and Saturdays 9AM-1PM CST.
(Internet/Mobile Banking and BillPay)

General Customer Support

Call 1-800-678-4105, Monday through Friday 7AM-7PM and Saturdays 9AM-1PM CST.

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  •  Elgibility Requirements

    *If you are a first-time borrower you are not required to show a reduction in your gross sales.

    We anticipate additional information on eligibility.  Below we have provided links to the documents pertaining to your borrowing status.

    • No. There are no changes to your login to your Northwest Bank online or mobile banking.
    • Previously received a First Draw PPP Loan and will or has used the full amount only for authorized uses.
    • Has no more than 300 employees; and
    • Can demonstrate at least a 25% reduction in gross receipts between comparable quarters in 2019 and 2020.
      • First-time borrower of PPP funds Click here to access details for “First Draw” PPP loans.
      • Second-time borrower of PPP funds Click Here to access the PPP “Second Draw” PPP loans.
  •  Calcuating Your Loan
    • It provides protection against phishing and spoofing that can’t be replicated outside of .BANK
    • .BANK is a gated domain, like .gov or .edu, but for verified banks. Replacing .com, which can be purchased by anyone, .BANK quickly verifies that the website or email is authentically from our bank, so you can interact with confidence when you see the ‘.BANK’ at the end of our email address and website URL.
  •  Documentation
    • All banks who utilize .BANK are verified and authenticated and re-verified annually thereafter.
    • This ensures everyone using a .BANK domain is an eligible organization. Hackers and bad actors can’t get a .BANK domain to create lookalike domains for phishing and spoofing, as they can in ‘.com’ and other publicly available domains.
  •  Forgiveness
    • The move to .BANK is a business decision every bank must make, and plan for, based on its own priorities and resources.
    • It was a priority for us to enhance our security and provide our customers with an easy way to authenticate our website.

Positive Pay

Peace of mind knowing your business is protected from Check and ACH fraud with one of the most effective anti-fraud tools available.

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Business Online

Sign in from your desktop to view transaction information, make transfers, and place stop payments. Make your money work for you!

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Nationwide ATMs are Now Available for Free!!

Northwest Bank cardholders can access cash at more than 25,000 ATMs without paying a surcharge fee! 

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Find a MoneyPass® ATM

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