Has the Pandemic Changed the Consumer Mindset?
posted Thursday, September 17, 2020
The coronavirus has changed a lot for us this year, but has it changed what our customers want? Do people feel differently about homeownership than they did before, and what are they looking for from professionals like you and me? To find out, Ellie Mae surveyed over 400 consumers to understand their opinions about buying, selling, and owning a home in the age of COVID-19. Below are some of the key takeaways to help you better understand the consumer mindset and ensure you're delivering the type of experience they're looking for.