Teletouch provides you with easy access to your account information over the telephone 24 hours a day, seven days a week. This means, no matter where you are or what time of the day or night it is, all you need is a telephone to do your banking!
Who can use the easy access line?
This complimentary service is automatically available to all Northwest Bank account holders, including both loan and deposit customers.
What type of account information is available?
Account Inquiries provide current balances, interest, and most-recent transaction information on checking, savings, CD's and loans.
Funds Transfer enables you to transfer funds between designated savings and checking accounts.
Check Inquiries allow customers to review checks that have recently posted or when a specific check number cleared.
Can I transfer funds or make loan payments?
Yes! You may transfer from Checking or Savings to make your loan payment. You'll enjoy this banking-at-your-fingertips feature. The daily cutoff for Teletouch transacations is 6:00 p.m. CST.
About Your PIN
Your PIN (Personal Identification Number) will be set up at the time of account opening. You can have the same PIN for all accounts. Contact your local Northwest Bank location for any questions or to reset your PIN.
Have your PIN and account numbers available. Dial 877.262.0660 and follow these easy prompts:
- Press 1 - Account information
- Press 2 - Check verification
- Press 3 - Report a lost or stolen bank card
- Press 4 - For our website address
- Press 5 - For more information
- Press 9 - To end the call