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Phone Numbers and Addresses

We want to hear from you. Please contact us through any of the options below!

Proudly serving Iowa and Nebraska.

Toll Free

Monday - Friday 8:00 AM - 5:00 PM

e-Banking Support Line

Monday - Friday 8:00 AM - 5:00 PM



CheckFree® RXP® BillPay Support

7 Days a Week - 6:00 AM - 12:00 AM CST

Monday - Friday 8:00 AM - 5:00 PM

Send a Secure Email

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Mailing address

101 W 5th Street
Spencer, IA 51301

Full list of Locations

Email Northwest Bank

You can also send us an email, please be sure to provide your name and what type of question you have so we can provide the best answer.

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    IMPORTANT NOTE: Before sending us an email, please be aware that email is not a secure medium. Northwest Bank cannot guarantee the confidentiality of information sent to us via email. We strongly suggest you do not include non-public information such as your Social Security Number, Account Numbers, Passwords, Access IDs, or other sensitive personal information. Northwest Bank will not be responsible for any damages you sustain if you transmit non-public, confidential or sensitive information to us via email.