JoAnne took the time to spend with me on my loan application. She acted in a very friendly and professional manner. As far as I am concerned, I would recommend her for anyone wanting help. As for Northwest Bank as a whole, I have no complaints. Any problems I have ever had, have been handled promptly and I think fairly. I would recommend Northwest Bank to anyone wanting financial products of any kind. I have done business with Northwest for many, many years and have no complaints.